Yobi

Yobi is a tool that enables small businesses to streamline their customer conversations. With its powerful AI tools , it centralizes all customer conversations into one inbox, regardless of the channel, and in the customer's preferred language. Key features and advantages include: Centralized inbox : All customer conversations are managed in one place, making it easier to track and respond to inquiries. AI-powered : Yobi's AI tools help automate repetitive tasks and provide personalized responses to customers. Multilingual : Yobi supports multiple languages, allowing businesses to communicate with customers in their preferred language. Omnichannel support : Yobi integrates with various channels, including email, social media, and messaging platforms. Small business focus : Yobi is designed specifically for small businesses, providing them with the tools they need to improve customer interactions. Use cases for Yobi include: Customer service : Yobi helps businesses manage customer inquiries and support requests across multiple channels. Sales : Yobi can assist with lead generation and customer engagement, improving the sales process. Marketing : Yobi can help businesses engage with customers on social media and other channels, improving marketing efforts.