AI News

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The Latest Call Center IVR Upgrades Are Slashing Wait Times

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

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Deepfakes Can Fool Facial Recognition on Crypto Exchanges

Creating new accounts under fake identities provides attackers with a way to launder money or commit fraud.

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APAC Concerns Grow Over Foreign AI Monopolies, Competition

Japanese and South Korean competition regulators commence probes.

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Is Automated IVR Testing Reliable? Yes, With Oversight

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly.

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Simplify Your Pitch Prep with This AI Tool

PitchBob creates customized pitch decks, financials, and strategic recommendations to help your startup stand out—and it's on sale for just $50.

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Making an IVR Recording Is Easy: Here Are 4 Places to Start

You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few minutes.

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Babbel co-founder Markus Witte will once again run the company, replacing CEO Arne Schepker

Arne Schepker, the CEO of the popular Berlin-based language learning platform Babbel, is stepping down, and the company’s co-founder and former CEO Markus Witte is stepping back in to lead the company “into a new phase while searching for Arne’s successor with patience,” the company said. This new phase, unsurprisingly, will involve AI. Witte will not […] © 2024 TechCrunch. All rights reserved. For personal use only.

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Dovetail CEO Advocates for a Balanced Approach to AI Innovation, Regulation

Enterprises are demanding “human in the loop” safeguards due to a lack of trust in AI.

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Can advanced AI can solve visual puzzles and perform abstract reasoning?

Artificial Intelligence has learned to master language, generate art, and even beat grandmasters at chess. But can it crack the code of abstract reasoning --t hose tricky visual puzzles that leave humans scratching their heads? Researchers are putting AI's cognitive abilities to the test, pushing the multi-modal large language models (MLLMs) to solve visual problems once reserved for human IQ tests. The result? A glimpse into how far AI has come -- and where it still stumbles.

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20% of Generative AI ‘Jailbreak’ Attacks Succeed, With 90% Exposing Sensitive Data

On average, it takes adversaries just 42 seconds and five interactions to execute a GenAI jailbreak, according to Pillar Security.

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Artificial intelligence meets “blisk” in new DARPA-funded collaboration

Collaborative multi-university team will pursue new AI-enhanced design tools and high-throughput testing methods for next-generation turbomachinery.

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How to Safeguard Enterprises from Exploitation of AI Applications

Artificial intelligence may be about to transform the world. But there are security risks that need to be understood and several areas that can be exploited. Find out what these are and how to protect the enterprise in this TechRepublic Premium feature by Drew Robb. Featured text from the download: LLM SECURITY WEAKNESSES Research by ...

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Adobe proposes a way to protect artists from AI rip-offs

As the engine powering the world’s digital artists, Adobe has a big responsibility to mitigate the rise of AI-driven deepfakes, misinformation, and content theft. In the first quarter of 2025, Adobe is launching its Content Authenticity web app in beta, allowing creators to apply content credentials to their work, certifying it as their own. This […] © 2024 TechCrunch. All rights reserved. For personal use only.

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Driver launches an AI-powered platform for creating technical documentation

The technical documentation for chips in the semiconductor industry is often thousands of pages long. Keeping those documents updated with every revision is a massive lift, as is generating the manuals and tutorials for engineers who then implement those chips in their own products. And to make matters even more complicated, very few products only […] © 2024 TechCrunch. All rights reserved. For personal use only.

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AI speeds up the discovery of energy and quantum materials

Unearthing new LEDs, solar cells, and photodetectors requires extensive knowledge surrounding the optical properties of materials. Calculating these takes time and resources. Yet researchers unveiled a new AI tool that can accurately, and crucially much faster than quantum simulations, for predicting optical properties.

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Artificial Intelligence vs Machine Learning vs Deep Learning: What’s the Difference?

Artificial intelligence, machine learning, and deep learning have become huge buzzwords in the business world. While many people use these terms interchangeably, they actually mean three different things, and it’s critical that business leaders understand the distinctions as we enter this new era of rapid AI development. Kara Sherrer, writing for TechRepublic Premium, defines the ...

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Natural Language Processing Use Cases

Machines have learned and are still learning to speak our language. Not just in sci-fi movies, but in banks, hospitals, and call centers around the world. This trend isn’t about robots chatting at the vending machine — it’s a revolution in how computers understand and use human communication. That’s the domain of natural language processing. ...

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Meta Enters AI Movie Fray With Video Gen and Sounds

The AI-generated videos will debut on Instagram next year. Video Gen can create both moving images and sounds. The AI-generated videos will debut on Instagram next year. Video Gen can create both moving images and sounds.

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Modeling relationships to solve complex problems efficiently

Associate Professor Julian Shun develops high-performance algorithms and frameworks for large-scale graph processing.

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techcrunch.com

Google flexes its edge in India in AI showdown

Google is ramping up its artificial intelligence efforts in India to integrate AI across its products for Indians — a move that escalates the growing rivalry among U.S. tech firms in a market where competitors are lagging behind. At its 10th Google for India event on Thursday, the company said it was deploying its AI […] © 2024 TechCrunch. All rights reserved. For personal use only.

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